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Bug #691

Game is crashing everytime

Added by Backer nilangshus 9 months ago. Updated 9 months ago.

Status:
Investigating
Priority:
Normal
Assignee:
-
Steam or Launcher:
Launcher

Description

Hi,

I have bought the digital version for the PC today. After about 5 hours of gameplay the game started crashing whenever I try to continue playing the game, keeping aside the fact that the game lags a lot. I have a Nividia GTX Ti 1080p 11GB graphics, 32 GB RAM, i7 processor. Do you think there would be an update on the beta that might fix this crashing issue and the lag issue? I was having a lot of fun playing this game so far but looks like I wont be able to play it anymore unless there is a fix to the crashing issue.
Thanks for your time!

Regards,
Nilangshu Sendas

kcd_crash.png (5.44 KB) Backer nilangshus, 07/31/2017 01:46 AM

History

#1 Updated by ProkyBrambora (QA Team) 9 months ago

  • Status changed from New to Investigating

Hi,
Have you saved/loaded the game?
If so, I am afraid the game is bound to crash a lot.
Unfortunately there is a bug in the save/load feature which causes the game to crash.

You can fix that by deleting all your saved games. They are located at: <your game directory>/user_kingdomcome/whgame

sorry for the inconvenience.

#2 Updated by Backer nilangshus 9 months ago

Thanks for the response. Could you please tell me if the lag is a known issue as well? Considering my computer configuration (added info in my previous email) I wasn't expecting it to lag at all.
Thanks!!

Regards,
Nilangshu

#3 Updated by ProkyBrambora (QA Team) 9 months ago

Hi,
Yes, the beta is not optimized and some performance issues can be observed on many a hardware configurations including the newest components.
The game is coming out in six months so right now we polishing and optimizing the game so these kind of issues wont be present.

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