Still can't start game
I have tried disabling the sound card but still get black window.Can you tell me what sound drivers I should have installed.
I have sent more pictures of issue.
#2 Updated by ProkyBrambora (QA Team) about 1 year ago
- Status changed from New to Investigating
So, I have consulted with our sound guys (their names be praised) and they suggested (in their benevolence) that you open system.cfg (or user.cfg) in the game directory and find there this line:
And after the "=" write anything.
So for example
s_AudioSystemImplementationName = NoAudio
Then try starting the game again.
#4 Updated by Backer stevey1112 about 1 year ago
I am not sure if you got my email but here is the log file you asked for.
Please keep working on a solution as I don't even have an introduction just a black window!
#5 Updated by ProkyBrambora (QA Team) about 1 year ago
Well, as I feared there is not much help to be learned from the logs. (are you sure you dont have "kcd.log" file?)
Anyway, i thought that you got the introduction video. If not that changes things.
In case that you get black screen and only black screen then the reason could be graphic card. But seeing that you have GTX980 and latest drivers, it makes things trickier.
So I'd suggest you try one of the older graphic drivers: http://www.geforce.com/drivers/beta-legacy