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Bug #609

Launcher bug: error 0x3E8

Added by Backer mistersquid about 1 year ago. Updated about 1 year ago.

Status:
Investigating
Priority:
Normal
Assignee:
-
Steam or Launcher:
Launcher

Description

Hi/Bonjour,

When i start the installation, i get this message: unknown bundle setup error: 0x3E8
I have updated my SP1 windows 7 but that doesn't fixed the problem.

french: Quand je lance l'installation du jeu, un message s'affiche: unknown bundle setup error: 0x3E8
J'ai mis à jour le SP1 de windows 7 mais ça n'a pas résolu le problème.

I found that: KCD_Beta_Access_20170116180951

Can anyone help me please ?

KCD_Beta_Access_20170116180951.log Magnifier (4.05 KB) Backer mistersquid, 01/16/2017 11:21 PM

History

#1 Updated by ProkyBrambora (QA Team) about 1 year ago

  • Status changed from New to Investigating

Hello,
looking into the log you sent, it says:
"The Burn engine cannot run with an MBA under the .NET 4 CLR on Windows 7 RTM with .NET 4.5.2 (or greater) installed"

It simply means that you need SP1, are you sure you installed it correctly? If you right-click "my computer" icon and chose "properties" you should see the version of the system installed.

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