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Bug #536

[faro06] Games dosn´t want to start anymore

Added by Christian Piontek about 3 years ago. Updated almost 3 years ago.

Status:
Investigating
Priority:
Normal
Steam or Launcher:
Steam

Description

Didnt play for some months, and now does not start anymore.
there is no User_Kingdomcome folder, since i deleted all, and downloaded again because of this issue. But it still doesn´t want to start.

DxDiag(2).txt Magnifier (82.8 KB) Christian Piontek, 10/06/2016 01:06 PM

K1.jpg (102 KB) Backer faro06, 10/07/2016 09:24 PM

K2.jpg (107 KB) Backer faro06, 10/07/2016 09:24 PM

History

#1 Updated by ProkyBrambora (QA Team) about 3 years ago

  • Status changed from New to Investigating

Hi there,
Do you have steam or launcher version?
What exactly keeps happening (screenshot of the pop up window)

were there any changes to your computer? (new drivers/updates/patches anything)

#2 Updated by Christian Piontek about 3 years ago

  • Steam or Launcher set to Steam

#3 Updated by Backer faro06 about 3 years ago

Hi,
Steam Version.
Apart from the regular nvidia driver updates, and windows 10, nothing has changed.
pls see screenshot, those appear directly when i want to start the game.

brgds
ROnny

#4 Updated by ProkyBrambora (QA Team) about 3 years ago

Following these steps the game should close itself after crash and create dmp file whichou will send us:

Locate file system.cfg in Your game directory.
Open the file in some plain ASCII text editor. Like notepad. No Word!!!
Add line containing "sys_WER = 2" (without the quotes)
Save the changes
Run the game
Now, when there will be some problem leading to crash, it will close the game quietly instead, and create a file \user_kingdomcome\ce2dump.dmp
if not, it may mean Your windows installation is not typical/complete. Try to download and install https://msdn.microsoft.com/en-us/library/windows/desktop/ms679309(v=vs.85).aspx

And post the ce2dump.dmp file here.

#5 Updated by Backer faro06 about 3 years ago

does not create this file.
Is this correct how i entered this in system.cfg at the end?

sys_languages = "pdg, german, czech, polish, french, chineses, russian"
g_language = "pdg"

e_ObjectLayersActivation = 1

-- necessary for chinese fonts
sys_flash_address_space = 53248

-- sys_WER = 2

What should i download here??
https://developer.microsoft.com/en-us/windows/hardware/windows-driver-kit

#6 Updated by ProkyBrambora (QA Team) almost 3 years ago

Hi there,
Sorry for answering so late. I didnt get notification of your response.

You need to write "sys_WER = 2" without the "--"

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