Bug #506

Can't download the game anymore

Added by Backer skold over 3 years ago. Updated over 3 years ago.

Steam or Launcher:


Good evening,

Last week i reboot my computer cause i had some virus and i changed my graphic card (1060 gtx i hop i can play KC easy!). When i wanted to download the game again on my pc, it said that i have it.
How can i do to download again the game please?

Thank you

Profile2.jpg (302 KB) Backer urquhart, 09/11/2016 11:28 AM


#1 Updated by Backer urquhart over 3 years ago


please try first to uninstall the game. You should find it under "Programs and Features" in your Windows Control....

#2 Updated by Backer skold over 3 years ago

The game is uninstall cause i reboot my computer. My computer is virgin, i have reload windows and everything. When i want to download the game again, the website tell me :
You already own or have a higher tier .

I think it considered that's a new computer or something like that.

Wich solution can i try please?

#4 Updated by Backer urquhart over 3 years ago

Just go to your Profile Page continue to "MY Profile"

and Download the Launcher....

#5 Updated by Christian Piontek over 3 years ago

  • Status changed from New to Investigating
  • Assignee set to Miroslav Louma

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