Project

General

Profile

Bug #491

Launcher.exe does not install (Unknown property)

Added by Backer sebba500 over 3 years ago. Updated over 3 years ago.

Status:
Investigating
Priority:
Normal
Steam or Launcher:
Launcher

Description

When I start the launcher.exe I only get an error message. After that it opens some kind of launcher interface without buttons.
This started happening after countless tries to install the game. The first I tried after buying the beta key it installed but I could not start the game.
After deinstalling and retrying the installation this started to happen.

Of course I tried cleaning all remnants in the registry an deleted all files i could find to be related in any kind

I still fail to install the game.

I hope you know some solution for this problem as I'm kind of upset not being able to play test the beta after such a long time.

Fehlermeldung.PNG - The error message after executing the launcher.exe (35.4 KB) Backer sebba500, 08/28/2016 07:12 PM

Fehlermeldung 2.PNG - The wierd window that appears after the error message (330 KB) Backer sebba500, 08/28/2016 07:12 PM

History

#1 Updated by Backer urquhart over 3 years ago

Hello, here you can check the registry keys: http://support.kingdomcomerpg.com/issues/463#note-3
After this workaround you should be able to start the launcher again....

#2 Updated by ProkyBrambora (QA Team) over 3 years ago

  • Assignee set to Miroslav Louma

#3 Updated by Miroslav Louma over 3 years ago

  • Status changed from New to Investigating

As urquhart said above, you can use this unsupported workaround at your own risk and that should get your system in a state, where it should be possible to install the game again.

In the future, please do not try to solve this on your own, especially not by doing this:

Of course I tried cleaning all remnants in the registry an deleted all files i could find to be related in any kind

Due to this, the underlying issue that you mentioned:

When I start the launcher.exe I only get an error message. After that it opens some kind of launcher interface without buttons.

will now remain unsolved.

Also available in: Atom PDF