I downloaded the launcher, entered my user name and password, and an error occurs that says "Error has occurred while validating access: not found." I'm entering my user name and password correctly, and neither have special characters.
#2 Updated by Miroslav Louma almost 3 years ago
- Status changed from New to Resolved
- Steam or Launcher set to Launcher
As we have stressed in comment for issue #237-4, we cannot really provide support for problems of this nature, since the root cause of the issue is not located within the launcher.
According to this article on Microsoft Technet, there is less invasive way to fix these types of problems with WMI:
However, we cannot guarantee any of these procedures will help as we have never encountered this problem during our internal testing.