Project

General

Profile

Bug #286

Game ctd

Added by Backer joker67 about 3 years ago. Updated about 3 years ago.

Status:
Resolved
Priority:
Normal
Assignee:
-
Steam or Launcher:
Launcher

Description

Hi folks

playing since last week. First there are no problems, this week, i started the game twice and after e few minutes of playing there is a CTD. No black screen, the game exits directly to desktop. No idea what the problem is suddenly.

History

#1 Updated by Backer joker67 about 3 years ago

no combo with issue 210...

#2 Updated by ProkyBrambora (QA Team) about 3 years ago

  • Status changed from New to Investigating

Hi there,
How many saved games you have?
Did you try deleting those saved games?

#3 Updated by ProkyBrambora (QA Team) about 3 years ago

You can certainly try to delete it and try starting it.
Not really sure if it helps.

If it does not, follow these steps se we can help you more efficiently:

- Locate file system.cfg in Your game directory.
- Open the file in some plain ASCII text editor. Like notepad. No Word!!!
- Add line containing "sys_WER = 2" (without the quotes)
- Save the changes
- Run the game

Now, when there will be some problem leading to crash, it will close the game quietly instead, and create a file \user_kingdomcome\ce2dump.dmp
if not, it may mean Your windows installation is not typical/complete. Try to download and install https://msdn.microsoft.com/en-us/library/windows/desktop/ms679309(v=vs.85).aspx1

Send the ce2dump.dmp file to - it is too large to be attached here.

Then we should see what might be the problem.

Thanks

#4 Updated by Tomáš Grünwald about 3 years ago

  • Status changed from Investigating to Resolved

Got reply by mail:

Ok. Understand. Tried to started another new game, not a saved one... Without any problems. Should be really a prob with the saved game. I follow your steps, then starting a saved game and will send you the results....

Also available in: Atom PDF