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Bug #209

Screen goes blank after intro

Added by Backer aaronbond about 3 years ago. Updated about 3 years ago.

Status:
Investigating
Priority:
High
Assignee:
-
Steam or Launcher:
Launcher

Description

Shortly after the intro i get a blank screen all it says is beta access work in progress . I can still hear music. wean this shows up on my screen .

DxDiag.txt Magnifier (25.5 KB) Backer aaronbond, 04/13/2016 06:09 PM

DxDiag.txt Magnifier (25.5 KB) Backer aaronbond, 04/13/2016 06:09 PM

History

#1 Updated by Tomáš Grünwald about 3 years ago

  • Status changed from New to Investigating

Duplicate to #121

#2 Updated by Tomáš Grünwald about 3 years ago

  • Priority changed from Normal to High

#4 Updated by Backer aaronbond about 3 years ago

#5 Updated by Tomáš Grünwald about 3 years ago

Hi,
the hardware should be capable at least starting the game, though we suggest 8GB RAM as minimum for beta (the game is not optimized yet) and I have tested the game only on AMD R9, not the R7. But it states it is DirectX 11 capable, so even when it lacks some power for higher details, there is good chance to be able to run the game with lowered graphical settings, mainly distances for LODs.
Your graphics driver is quite outdated - Driver Date/Size: 9/15/2014 17:31:42, 1335544 bytes
I'd try the new one from here: http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

What makes me worry is this message: "DxDiag Previously: Crashed in system information (stage 4)."
It seems something is rotten in Your system, but no idea what exactly. If it would be my computer, I'd do some effort to find out what's wrong. If anything - it may be only such simple problem, that previously You started the dxdiag in conditions, when the resource were exhausted by another software. If the problem is real, the simplest suggestion is to reinstall the system, but everyone knows, that it takes a lot of time and effort to install all the software again and it's not guaranted, that it will help. Better would be some deeper diagnostics - malware scan, memory test, cpu test, graphics heavy load endurance, etc.

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